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Airtel — Airtel - Prepaid mobile service - Not able to recharge online or via Airtel App

I am not able to recharge my airtel prepaid sim online.

While recharging online I get an error - "We are sorry. An unexpected error has occurred. Our technical staff has been automatically notified and will be looking into this with utmost urgency"

I am facing this issue for the last two weeks.

Also, I am not able to recharge it via the Airtel Thanks app. At the end, I get message of recharge not successful.

Tried 121 and 198 - not helpful.
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