[Resolved] Airtel — Airtel Prepaid Mobile Service Providers Money debited but recharge not successful | |||||
Submit a Complaint I tried doing recharge for my airtel prepaid mobile [protected] online from airtel online recharge site with txn id K1UB4XEXQE19P3D3GU8F16122IGAAMZROE1 of rs 100. The money was debited from my account but i did not receive the recharge. Kindly refund my money or get the recharge done. Resolve this as soon as possible or i will be forced to take strict actions against this. Also note that this is not the first time it has happened. Was this information helpful? | |||||
Mar 4, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 03, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 31 December 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 31 December 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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