[Resolved] Airtel — Airtel Prepaid Not receiving SMS from on my Airtel mobile | |||
My mobile number is [protected]. Lately, I am not receiving SMS on my airtel phone. I am currently out of India and this is impacting me as I am not receiving sms from my banks for online banking. Till last week, I was receiving SMS on my phone. I used to receive SMS earlier all the time. Its only I noticed in last couple of days when I wanted to do online banking and in the process, my bank tried to send me the OTP(One Time Password) which I have not received till today. I tried multiple times however with same result. Also I noticed that I am not receiving any SMS from other banks as well which I used to receive before. Please resolve my issue at the earliest. Was this information helpful? | |||
Mar 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 15, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 15 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 17, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 15 February 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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Thanks for the follow up. My alternate number is +[protected]Kuwait) as I am currently in Kuwait. You can call me after 11am till 7pm India time.
Warm Regards,
Samir