Airtel — airtel prepaid number is not getting activated from 6 days | |||||
I have gone to airtel store on friday for migrating to postpaid to prepaid. They took my details with adhar card and made me to pay the current month due amount immediately with extra charge (Bill was 464 and made us to pay 484). Then i bought new sim there itself, they told me that my new prepaid service will get activated within 24-48 hrs. We patiently waited till saturday and visited airtel store, they said it will take 24 hrs more as the details was not updated in backend. Even after 24hr my sim did not activated, then again on monday i went to store and the representatives were so rude that they asked me be patient for few more hours, as the backend team will leave office at that time. And the saddest part is airtel store manager didn't even turned to me when i wasasking someone to help me. Most worst part is when i called customer care they said the sim sometimes won't work with iphone (Mine is iphone), then i inserted my sim to android phone then again i called custcare, they asked me to insertt in a basic phone.. Now please tell who will carry a bsic phone, they are just playing with words but no action, and what is the stupidity of getting their 4g sims. From past 6days i dont have my phone, no contact with my family, frnds, office. Worst network, just by sparing huge crores on adds they should spare some money on database to make it work properly. Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
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