[Resolved] Airtel — Airtel prepaid - unable to deactivate service | |
Since last 6 months approx. I have been contacting Airtel customer care centre to deactivate 1 auto renewed service on my no. but every time they keep fooling me by saying that service has been deactivated but after every 28 days it gets auto renewed. Please help me out this service has become a nightmare for me. I visited Airtel outlet also on 12 march 2016 and they assured me this service has been deactivated on my no. as per the previous calls made by me to airtel customer care but this service again got activated on my no. today. Please sugeest how to handle these stubborn Airtel people. Was this information helpful? | |
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 March 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 23, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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