[Resolved] Airtel — Airtel prepaid Unlimited Talktime 345 plan for UP (West) & Uttarakhand | |||||
Airtel has started to offer ₹345 plan for UP (West) & Uttarakhand circle which, according to the recharge details, gived Unlimited Local+STD calling on any network and 1GB 3G data. I noticed that in the evening, my balance started deducting from main account (which means that the Special Recharge pack 345 stopped working). I complained to airtel customer support but they replied that this recharge gives only 300 minutes of free calling per day and thereafter, balance will get deducted from main account. My complaint is that when airtel have mentioned that calling will be free, how can they impose restriction of 300 minutes? Please resolve this issue and give compensation for this. Was this information helpful? | |||||
Mar 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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