[Resolved] Airtel — Airtel recharge page shows my prepaid number as invalid. | |||
Airtel recharge page shows my prepaid number [protected] as invalid. It is preventing me from recharging offers that interests me. Also it is not allowing me to add mobile numbers of my family members to the family share data plan. It shows that my mobile number is NOT a valid prepaid number and it is asking me to enter a valid prepaid mobile number. Please resolve this issue. Was this information helpful? | |||
May 27, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 Airtel Customer Care's response Dear Gayathri, This is with reference to your post, dated 17 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 20, 2017 Airtel Customer Care's response Dear Gayathri, This is with reference to your post dated 17 April 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 25, 2017 Airtel Customer Care's response Dear Gayathri, This is with reference to your post dated 17 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment