Airtel — airtel recharge through website

I've recently recharged for rs 399 on 23rd december for the 54 day pack with 1.5 gb on the airtel website for my prepaid mobile number. After entering all the details, the amount got debited from my account, but the web page showed an error. Please either resolve the issue and update the recharge or refund the entire money. I have recieved a message from my bank stating that rs 399 has been debited. But no response from airtel.
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