[Resolved]  Airtel — Airtel refusing to disconnect line

Address:	560066
Website:	Airtel.in

I have asked airtel repeatedly to disconnect the land line and broadband services. They have refused my request and will not process my security deposit refund or generate a final bill.

The airtel rep said to not pay the final bill as aired cannot refund to an international bank. This I have complied and now they are holding my account hostage.

I first made a disconnect request may 27 and asked that they apply my security deposit towards the final bill, per the discussion I had with the airtel rep when I opened the account. This request was refused and the did not close the account.

I did the same on June 22 and requested the account be closed June 25. They have repeatedly refused to disconnect the account and apply the refund as requested. This was the instructions I was given by the airtel representative and they are refusing those instructions. I was told that they cannot refund my deposit to an international bank.

This is in reference to account land line [protected]