Airtel — airtel reinstallation

amit.02.joshi

from Bengaluru, Karnataka

Address:

560103

My airtel connection was not in use for couple of years since i was not in bangalore.
I shifted back to bangalore and applied for reinstallation on the same address.
Installation guy fixed the antenna and took 400 rupees (Including remote) and informed me to
Recharge (Which i did for 375 rs) to get back the connection and vanished. I came to know the issue hereafter.
My connection seems disconnected and airtel customer care is facing issues reactivating the same. No one from airtel is understanding the simple problem of reactivation instead they are putting
On each other shoulders. Tech support people are giving me different number to contact whenever i call them. And from today onwards they started to drop my call intentionally. I definitely not going
To ignore this unprofessionalism and keep raising complaints until i find some resolution or get my
Money refund. Accnt no: [protected]

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Airtel customer support has been notified about the posted complaint.

Apr 29, 2018

Updated by amit.02.joshi Update as on 29/04:
I still have not got update on the issue i am facing. However, I had put my concern in FB groups. Now these Admin people are making only comments in the chat after having contacted me once.
These people are I think just pinging me in FB group without any promise to pay my 750 Rs. Time to resolve is not been communicated as they are all new people pinging everytime.I strongly believe there is no person following this up . I cant deny the fact that Airtel dth are nothing but just" white collar theif" .

May 04, 2018

Updated by amit.02.joshi Its been many days, and I haven't got any kind of assurance from airtel dth. People who think of getting assistance from FB complaints group, Please note that there is an automated response for all our grievances.
Kindly assist.