[Resolved] Airtel — Airtel - Rs 399 Plan not working | |||
Hi, I got a SMS from Airtel saying Recharge 399 plan - Rs399=70GB(1GB/day)+Unlimited calls, 70 days. I recharged the same using “My Airtel” app. After recharge, I got a SMS as "congrats! You have got free data and local + STD calls for 70 days. But when I checked in “My Airtel” app it is showing only 1.5 GB data and validity is 31st July 2017 (I have recharged on 4th July 2017). I have attached all the 3 screenshots below for the reference. Please resolve the addressed Issue. Let me know if you need more information regarding the same. Thanks in advance. Recharge Date – 4/7/2017 10:00 AM Transaction ID[protected] Handset - iPhone 7 Sim - 4G sim Location - Bangalore Regards, Chethan Raj Was this information helpful? | |||
Aug 14, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 07, 2017 Airtel Customer Care's response Dear Chetan, This is with reference to your post, dated 05 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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