[Resolved] Airtel — airtel secure claims

[Resolved] Airtel — airtel secure claims

G Gamer Junior from Bengaluru, Karnataka

I have raised a claim on jun for mobile no [protected] and the claim is rejected saying that my mobile is second hand after i have sent declaration. I have asked them to share the terms and conditions where it is mentioned about second hand devices and the revision when it is added if it is thers. Ever since i have been following up them and they keep giving me different reason over call and on written saying that handset is 2 years old and iam using galaxy s7 edge which is not even release 2years. All this delay they are creating is frustrating me and i end continuing the subscription. Was this information helpful? No (0) Yes (0)
Sep 4, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 02 August 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Add a Comment	Share
Submit Close