Airtel — airtel secure handset protection

Address:	New Delhi, Delhi, 110001
Website:	www.airtel.in

Complaint no of airtel[protected] mob no-[protected] name - sudhanshu kumar behura
Complaint reg - handset not repaired since 2.5months and handset will be airtel custody in last 2.5 months. Airtel not responding many times i will clling airtel and mail to airtel higher authority, nodal authority and appeal authority many times and they were not responding. Every time they replay me our team is working this issue and solve it within 72 hours.
Sir kindly give me solution for this issue my handset cost is-40000/- iphone-6 including original box and invoice and this phone under waranty period and airtel custody for repair since july-2017 so it is requsted kindly return all the items including handset. If not return kindly return the cost of insurance value to my airtel wallet.
Thanking you