Airtel — airtel secure handset protection plan (airtel reference no.[protected]

Sharat Mehta

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	airtel.in

Hi,

Its been really very sad to come through very bad services from airtel. I have an airtel secure plan since july '17 (Since last 6 months).

I always take good care of my phone and never ever have been careless in handling of the phone. It is still working while the lcd is broken due to an accident, as someone pushed me from behind while coming out of the lift. However, i was never aware that slipping of phone from jacket pocket won't cover in the insurance, until i heard that my claim has been rejected due to carelessness. What a rubbish statement ever... May i request you to look into the matter..

I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon.

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Airtel customer support has been notified about the posted complaint.

Dec 07, 2017

vikesh.shh's response My problem is not sorted out.

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Comments

vikesh.shh

from Kotdwara, Uttarakhand

Dear Sir/ Madam

My Airtel no. is [protected]. I am facing problem of network from last 15 days. there is hardly 10% network for calls and 0% for data use. I have tried to call customer care persons, but same option is not coming during 121.

Pl. resolve my problem and i have to port to other service provider.

Regards

Vikesh

vikesh.shh's reply, Dec 12, 2017

Today received a call from 8340152897 and person threaten me that company Airtel is going to disconnect all services on my no.

Now these Company's have started threatening consumers who are paying them

Adv Sachin Shukla

from Etawah, Uttar Pradesh

I am using Airtel 3g network but I suffering from network problem. Network is very in my area. Please do something for that.