Airtel — airtel secure insurance bluff | svr no[protected] ; 83971416

Address:	560077
Website:	www.airtel.in/airtel-secure-terms

Dear Airtel,

I have been made to understand by CRO - Sri Venkatesh that my claim for an accidental damage to my phone(because the phone dropped accidentally) is invalid due to the following reasons -

The definition of an accident is "someone pushing me"; "getting hit by a car" etc.

My phone fell from my hand accidentally (I am sure no one drops the phone intentionally because we can't live without our phones nowadays and a broken screen is quite inconvenient; if I was Fantastic 4 I would have stretched my hand long enough to control it)

Airtel is not responsible because they show in the add that someone gets pushed by someone and breaks the screen (one of the adds, airtel has around 2 or 3)

According to the T&C page you have proclaimed the following - https://www.airtel.in/airtel-secure-terms

2.4 Accidental Damage means Physical or Liquid damage to the Insured Product due to drop or collision of the Insured Product or any object falling on the Insured Product, caused due to accidental external means. It is that damage which occurs due to external causes that are not under the users direct control

Please explain or refund or change your terms and conditions and DO NOT MISLEAD PEOPLE WITH CHEESY ADVERTISEMENTS