Airtel — airtel secure - pathetic service

 
2 Reviews
 TestSeller DDU on Apr 18, 2018
Hi,

I have raised a claim for airtel secure which got cancelled because they are saying i have raised a claim after 3 days instead of 2 days, claim to be submitted with in 48 hours, i have tried to make them understand that the cell was not getting switched on but they are saying i should have used other ways to raise the claim, till now i was aware that it should be raised by airtel app. They are getting one or the other way to escape from the claim.
Pathetic service it is.

Complaint Status


[Apr 18, 2018] Airtel customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

No luck, they are giving me same pathetic excuses, better avoid using Airtel, worst network, worst customer service

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    Customer satisfaction rating
    26%
    Complaints
    40519
    Pending
    6284
    Resolved
    8939
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - airtel secure - pathetic service