Airtel — airtel secure - pathetic service

Address:

Ghaziabad, Uttar Pradesh, 201009

Hi,

I have raised a claim for airtel secure which got cancelled because they are saying i have raised a claim after 3 days instead of 2 days, claim to be submitted with in 48 hours, i have tried to make them understand that the cell was not getting switched on but they are saying i should have used other ways to raise the claim, till now i was aware that it should be raised by airtel app. They are getting one or the other way to escape from the claim.
Pathetic service it is.