Airtel — airtel secure plan-device claim service request # 2152404

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	www.airtel.in/airtel-secure

Hi,

It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of 26th jun'17.
I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to slipped while picking up a call carelessness. What a rubbish statement.

May i request you to look into concern as after 32 days of rigorous follow up i could register my claim and after 5 days of picking the device, i have been told that claim is rejected. I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

Hoping to hearing from you soon

Anurag shankar
Device claim – service request # 2152404
Mob no-[protected]