Airtel — airtel secure scam

Address:	Mumbai City, Maharashtra, 400020
Website:	www.airtel.in/airtel-secure

Airtel secure : service request # 2124359

My mobile phone got damaged accidentally but i was already a customer of airtel secure so i went for claim process.

I registered for airtel secure claim on 3rd july 2017. After some emails and follows ups i sent my device to airtel sucure.

Airtel secure is a complete scam. After sending my device and all the documents, all i get after 10 days is this message "we regret to inform that your device claim has been rejected by the insurance company due to improper handling | no proper care of handset has been taken by insured to safeguard the property.".

Airtel, please fix this up.