Airtel — Airtel service executive making me fool from last 4 month

Address:

Mumbai City, Maharashtra

Hi Team, This is regards to that airtel made me fool and had given fake information from Jan 2015. Complaint: I am not able to change freebies from my account. I had discussed with 121 team for my problem till 4 Month as airtel do promise that can resolve the issue in next 48 hours. But Jan 2015 to May 2015 I am facing the same issue and still they are misguiding me. they didn’t slaved my problem within 48 hours to till 4 month then airtel doesn’t have any policy but now I want to port my sim card as because of this bad experience then I have to pay my bill as per airtel policy. Even they can disconnect my sim card if i will not pay my bill as per airtel policy. But they are making me fool and did fake promises several time then they don’t have any policy. I have almost 200 email conversation with 121, nodal Mumbai and appellate Mumbai team. 121 Team, nodal Mumbai Department and appellate Mumbai department not giving me any feedback. All department is saying that your complaint still in the concerned department from last 4 month. I have already sent 1 copy in ABP news and AAJ tak ad DNA News Paper also. Kindly look in to the matter as they are misguiding me from Jan 2015.