Airtel — airtel services are very poor

Address:560035

Hi all, i have been using 4g airtel internet service - hot spot from many days. I always faced network issues. Once i registered arround 6 complaints from the month of january till july. All of my initial complaints are closed saying issue has been resolved, but issue was never resolved. Atlast in july one technician visited my home and he said that, if i want to use airtel services inside my home the best i can get is 2g. When i called appelate office they told me that network issue has been found in my locatoin during january itself and they can not do anything apart from placing a new tower. And that will not happen until unless there is a huge requirement. Those guys even dint informed about the network issue till my 6th complaint though they identified it much earlier. What should be done to these kind of service providers? Even after i changed my location i am still facing the network issue. They should be taught a lesson.

I request everyone not to go behind these kind o[censored]nprofessional and unethical service providers like airtel.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information