Airtel — Airtel services has gone pathetic.

Address:

Bangalore, Karnataka

I was airtel customer for 11 years. I changed my connection to FTTH recently and there was problem in phone. I raised complain 3 time and each time complain was closed without even calling me. I requested to cancel services and person called me for reason. I told reason of bad phone connection and he promised to fix in 48 hours. Finally it was fixed in 36 hours. This didn't close the cancellation request and 3 days later suddenly services were cancelled. I called back customer care and he restored wit in 5 minute. 2 days later again all services cancelled with old cancellation request and I am struggling to re-activate since last 5 days. I decided to go with other vendor now. Mr Bharti Mittal : If you services keep going like this, market need just one strong player to throw you out of market.