[Resolved] Airtel — Airtel SIM card not working | |||
This is the mail I got from Airtel on 6-July-2017 We would like to inform you that services for your airtel mobile were discontinued on[protected] due to no usage found on your number in last 90 days. Usage could be with respect to an outgoing call, SMS or data usage. Beyond 90 days period, in case of no usage, charges of Rs20 per month are deducted from main account towards service extension for 30 days. Due to insufficient balance, the amount could not be deducted and services were permanently disconnected. Please visit the nearest airtel store in your home circle only. You can get the same number reactivated within grace period of 15 days from the date of disconnection by paying reactivation charge of Rs 20 at airtel store in your home circle only. This I got reply form your Airtel officer But when I visit BANGLORE OFFICE and BAGALKOT Karnataka office both are denied to do this sim recativation So pls give me a solution or reactivate my number I'll recharge for my SIM card deduct my balance from that pls it's a humble request I visit 4 branch and 2 different place but no solution Was this information helpful? | |||
Aug 17, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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