[Resolved] Airtel — Airtel sim error 538

Tejanath

from Adoni, Andhra Pradesh

Dec 23, 2016

Address: Anantapur, Andhra Pradesh, 515003

Website: Airtel

Default problem regarding errors message
I got a new sim from airtel store after a loss of previous one.It is working properly but the problem is when i'm trying to check my 3g balance on dailing *123*11# or while
using any service like *121# it is showing the message"ERROR_MESSAGE (538).Please try after some time.Why this is happening?Please resolve it fast..My mobile number is- [protected]

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Jan 31, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 23 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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