[Resolved] Airtel — Airtel sim swap : [protected] | |||||
[protected] : got a new 4g sim to upgrade and followed all the procedure (Sms sim to 121) The old sim is deactivated and it took hours to do so. However, the new sim isn't activated yet. The number is not working and it's frustrating. Customer care only asks for time and has nothing to help. This number is very important... Please help. Alternate number to reach me : [protected] Was this information helpful? | |||||
Jul 26, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 20 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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