[Resolved] Airtel — Airtel Steals Validity Hours | |||
Today I recharged ₹257 (500 MB 3G + 100 TT, 30 days for data) for [protected] on 11 Jul 2015 at 15:55hrs. I got data validity till 9 Aug 2015 23:59:59 hrs. Now if I count the validity airtel is actually giving is 29 days, 8 hours, 4 minutes. And this happens for any Airtel recharge which has validity. But, BSNL doesn't practise this cheap activity. BSNL provide full validity, e.g. if I recharge (30 days validity) on 11 Jul, then day1 would be 12 Jul, day2 would be 13 Jul and so on and it would last till 10 Aug 23:59 hrs. That means airtel is cheating with customers by stealing few hours in validity. In my case, Airtel is not giving full validity of 30 days (720 hours), Airtel steals 15 Hours 56 minutes. Airtel and other service provider, who so ever follow this cheap practise, must be strictly penalised by government. Their licenses must be revoked. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
30 days validity for Recharge 257 as the recharge site says.
Reply
Dear Customer,
This is with reference to your post dated 11 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 11 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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