I would like to inform you that you are loosing customers because of lack of will to serve customer issues and not entertaining customers in your stores responsibily.
I went to your store in kormangala 3-4 time to convert my punjab airtel number to airtel karnataka but attitude of employees is like they are doing govt jobs and just sending custoners from one desk to another.
Anyone can see frustration on thier face either mgt is not good or employees moral values.
After my 4th visit decided to go for no. Portability and went nearby vodaphone store there every customer is having tokken no. Of their turn to get help and cutomers are waiting calmly because they know when their turn is and employees are very enthusutically working anyone can see that helping nature.
Within 1 hour my no. Converted to karnataka vodaphone and now i am enjoying postpaid services.
Work fast to educate your employees how to behave and please start tokken system waiting mechanism for customers. If you want to survive long.
Thankyou. Was this information helpful? |
Post your Comment