[Resolved] Airtel — airtel store not linking aadhaar

AceiSenuFF

from Nagram, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226020

Hi,
My sim card is of karnataka and i am currently residing in lucknow. I want to change my home circle to up east and link my aadhar card to my airtel number as government made it mandatory.
But the airtel store near me (I. E. 30a, mausam bag, sitapur road) is not helping with either of it. The employees there hardly address any issue and just keep telling the customers to come next day.
I have already visited the store 3 times since 12th of july and each time got the same response instead of any assistance.

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Aug 18, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 17 July 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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