Airtel — airtel thanks app error and wynk music app

Address:

Visakhapatnam, Visakhapatnam, Andhra Pradesh, 530013

I had taken the postpaid connection by portability from jio to airtel and it has been activated after 1week but calls and messages were not connected or recieved later i went to airtel store they had changed my plan with negligence and rechanged the plan and calls and messages activated later i installed airtel thanks app and wynk music app but nothing was loaded about my plans data usage or any thanks app reward and it is showing that i am a non-airtel user and i had complained 3times in the store no action has taken nor resolved and it is already a month happened with connection