Airtel — airtel unable to make outgoing calls in roaming

Address:

712201

I have an airtel prepaid connection number (+91 - [protected]) frc 495/- from kolkata. Whenever i came to roaming (Vellore) i am unable to make outgoing calls, but receive incoming calls.

The 4g data is also not received even though my husband has airtel and able to use 4g data in the same room itself.

It is very hard when you have a critically ill patient with you and you are not able to make urgent calls even though spending necessary amount.

Vellore airtel store and kolkata local shop both said they won't be able to help as this is something airtel has to sort out. Please fix this problem asap.