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Airtel — airtel unable to recharge airtel prepaid number

Address:Agra, Uttar Pradesh, 282008

The number was ported from assam to up west and since then i am not able to reacharge it online even with airtel app.
Error message :
-inaccurate card/account details entered
-insufficient account balance.
-technical error
I am able to recharge other airtel numbers which were ported from assam to up west (Agra) but having issues with only one number in online recharge.
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Comments

GAMEPIND service activated in my mobile number without my consent.
This is deducting 4 times every month of rupees 30 each which is 120 rupees
Reply
I had recharged my mobile no.[protected] dated 09.02.2018 online through net banking. The balance was deducted from my account but I have not received my balance.

Kindly refund amount or credit balance on my account.
Reply

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