[Resolved]  Airtel — Airtel Vulgar chats by the name of family member

An unknown person with mobile no. registered on WhatsApp [protected] is disturbing my family members and chat with them by telling a fake identity of my family members and chats vulgarly. He copies the details and chats with another in such a way that he is one of our family members and gives a fake identity of one of family member and shares information. He is a threat to my whole family. Please check the phone number and kindly find who is this person. Someone is intruding into our personal lives, please check the number as soon as possible.

This is not the only instance against above mentioned number. There are already complaints registered against it. Please take immediate action.
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May 18, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2017
Airtel Customer Care's response
Dear Cs2017,

This is with reference to your post, dated 8 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Apr 08, 2017
Updated by cs2017
Hello Karishma / Airtel team,

Thanks for your response. Looking forward to concrete actions being taken against the person with above number. Please keep posted.
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 8 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Apr 22, 2017
Updated by cs2017
Hi Rakesh / Airtel Team,
Not sure what you mean by saying that you have shared the resolution details with me. I have not heard back anything in this regard. Please can you explain?
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