[Resolved] Airtel — Airtel wallet

Zeba.ansari31

from Agra, Uttar Pradesh

Address:	Haridwar, Uttarakhand, 247667
Website:	www.airtel.in

Hello,

I have been added INR 1000+ 43 in my airtel wallet few hours before but its not reflect in my account. The money is been deducted from my account already. There is no in airtel with whom i can interact with. The customer service become poor and poor day by day.

In airtel customer care 123/122/129 no where has a option for directly talk to customer care. No one there to help.

I have been tried these numbers so far, but they all are same and didn't allow you talk with customer representatives.

This is highly dissappointed that if we need help then there is a computerised IVR menu only, we couldn't talk to agent.

Thanks
Fazlu

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Apr 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

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