[Resolved] Airtel — Airtel was unable to deliver 40MBPs speed on my broad band

Joshi

from Bengaluru, Karnataka

Address:

560093

Dear Member,

In beginning of Dec-16. I have installed Airtel BroadBand connection with 40MBps connection speed and 120GB Data plan for month with tariff of Rs.1500 per month.After installation two days after i was getting only speed of 25Mbps. As customer i logged multiple complaints to airtel call center.
None of complaint till dates are resolved and what more frustrating with airtel their backend team close complaint without asking customer wether problem resolved or not.

Till date its been already month now still they have not fixed my connection speed. I am feeling like cheated from airtel.

My phone number [protected]
Landline where broadband is [protected]

Please escalate this issue.

+1 photos

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Mar 6, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jan 09, 2017

Updated by Joshi No update from airtel customer support or their customer care.

Verified Support

Feb 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 8 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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