[Resolved]  Airtel — Airtel wifi connections

Address:600094
Website:www.airtel.in/refund

Hi, i have been applied for airtel broadband connections. I have submitted all the necessary documents on 30/5/17 and paid the activation charge of 500rs through online on 1/6/17. But unfortunately the connection is not available for my area as the connection is full here. So i requested refund from them. They said to visit online refund option they are asking for airtel bank account number. But im not having airtel bank account what should i do for that?
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Jul 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 06 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Are you still working to provide me the connection??? I did not get any further updates regarding that. If not please atleast refund my money. I thought that airtel service will be best. But now its being worser.
Hello, Mr.Rakesh Kumar, as you said that you are looking into my problem and to provide me a connection. I hoped you and waited for that till now. If I called your customer care regarding my query. After getting all the details and once they came to know that the connection is not yet given they are breaking the phone inbetween while speaking after told to hold up in the line. Is this a response i need to get for being waited silently regarding your post. I[censored] cant provide me the connection atleast please refund my money in my respective bank account.

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