Airtel — airtel will not activate my cellular services on a cellular watch, furthermore, they do not even respond.

Address:	Pune, Maharashtra, 411036
Website:	airtel.in

This is [protected] and i have been a customer with airtel for 10 years with much regret.

Furthermore, it is quite simply the last time i am reaching out to express my frustration with your services. My apple watch (Cellular + gps) is still unable to successfully activate the data plan on it, in order for it to function without the phone: which it quite easily can do. This is the third mail i am sending. I have called countless of your customer care executives and managers. All of them blatantly lied and promised a callback within 24 hours and what i received is nothing short of a long wait spanning +8 days with no callback, support, or acknowledgement till date.

I am paying rs.3000 as a monthly bill plan for the apple phone i purchased from you + an additional 41000 for the watch i bought thinking it will work. I hope you understand the feeling i feel when none of your representatives takes someone like me seriously, especially after spending 10 years as your non-defaulting customer.

Previously your executives mailed me back saying it will be resolved within 2 days, it is exactly 6 days since then, not a call, no reply to further email + plus a customer care supervisor named neha who promised a whole lot and delivered with nothing. You have my recent recordings for [protected] please take the pleasure of hearing it out.

I am now on the verge of lodging a consumer court complaint, my case is straightforward and i know i will get justice: with a billing of rs 3000 and flawless track record, i refuse to pay for the phone or the service since i bought the apple devices thinking airtel provides these cellular services and right now, nothing is being done.

I have 3 mails that i am keeping as proof and i will use this last mail as a final notice being sent to airtel as a consumer facing grievance with the services.