Airtel — Airtel Xstream Fiber broadband connection not working

Address:

Miyapur, 500049

Hi There,

I am an Airtel Broadband customer since past 1 year. I am facing an issue with the broadband connection issue since last 4 days, I have been trying to reach out customer care but no use.

Not even able to talk to customer care, the ticket always say will be resolved in 48 hours, but still not even assigned to the engineer.

When we try to create a new ticket, it is pointing to the existing ticket which is not progressing.

Please refer to the screenshot attached

Date : 14/05/2023
Ticket Id: [protected]