Airtel — Airtel xstream fiber connection refund not done since 2 months

Address:

star speech & hearing centre, 8-1-284/OU/395, OU colony, shaikpet - 500008, hyderabad

Application form no.: [protected].
order reference no.: 1-AUCDDJH.
order ID:[protected].
airtel xstream fiber ID: [protected].
on Manoj pasupuleti name, Star speech & Hearing centre - manikonda, hyderabad location (pin-500008).
Airtel broadband person: [protected] (not responding properly)
on 4th june we have taken connection, even one technician visited but left without giving connection and said will come next day, your pole is opposite so we will give connection next day. by next day nobody came but automatically cancellation message came from direct airtel office due to unknown reason they themselves cancelled without my permission. we paid Rs. 3536.46. due to airtel self cancellation i requested refund and asked new connection again but the concerned person did not respond nor refund message confirmation came from airtel company. its been 2 months. very bad experience. all our work has been stopped due to connection.

i request you to kindly refund amount. and take strict action on the employee to not repeat again. i might take other company than airtel because of this issue.

kindly do the needful as early as possible. all my office works are stopped and shattered because of this connection issue since 2 months. i dont want to destroy employee career but i need solution.

thank you

manoj pasupuleti
star speech & hearing centre
manikonda - 500008
hyderabad, telangana.

[protected]/[protected]