[Resolved]  Airtel — Airttel Cheated on providing on 6gb data and now avoiding to unlcok my dongle purchased them on 18th Feb

Address:

Hyderabad, Andhra Pradesh

Very Good Morning to you all, This mail is regarding my complaint issue to Air tell Wifi Dongle Connection on number[protected]. During Purchase of your Airtel Dongle it was clearly informed that that dongle can be free and unlocked anytime during my request. Also as your prior confirmation by your associate only it was proved that it can unlocked. Don't try to hide the truth behind your greediness, as per TRAI and Government guidelines only "none communication device like Mobile/Dongle or communication media if purchased by customer cannot be locked till consumer really interested for doing so." There is no privileges for Mobile operator to use it for own good sake. Than why you are creating your own rule if you can lock (by OEM supplier) you can unlock also don't try to fool consumers, this our own citizen of India. What you try to proof by fooling our own nation people that you are very clever and can play, trick and conspire with your own citizen people emotion. Such a shame on you all This Airtel Operator have cheated me badly on the name of providing me new dongle and confirmed 6gb will be free while I will purchase a new dongle of Rs 2000/ Same I purchased it on 18th Feb-2015 and they said it need to activate my 6gb while initiating it portal airtellive/offers There I hardly used 1 day the complete 6gb went in drain/data all used, Airtel people said I have consumed 6gb withing a day.and I need to pay more to use Airtel Company is cheating on name giving 6gb but reality they are misguiding customer via providing only 2 gb maximum and after these they show that I have used all 6 gb. These trick they are using only for selling Airtel Wifi dongle. In my case also, after my 2gb usage they disconnected my Airtel wifi connection and showed I have used all. Atlast I executed mail to their nodal and appellate Authority but till now I didnt have response from their end. They arent acknowledging my mail even. So my pledge request, please look into this crucial and harmfull matter since customer also getting cheated on name of 6gb where truth Airtel is only giving 2gb on name of 6gb Mine great warm regards to you all. With Thanks Amitabh Mob:[protected] Hyderabad