Airtel — All the senior customer care are making fool to customer

Address:560068
Website:www.airtel.in

I have Made a Recharge of RS.14 on 20th October 2015 at 7 pm in the Evening.Recharge was Successful but the benefit which was local Airtel to Airtel 10 Paisa and Airtel to Local any number at 30 paisa for 180 days. I have called customer care on 20th october, they told me that wait for 48hrs its will start working then after 48hrs I have called them they told to again wait for 48hrs in the same way again I have called them on 24th, 26th 28th, 30th october all day they are taking the complaint regarding my isues but when I have called on 30th oct, they told me that there is no any complaint regarding yours issues.then they have taken complaint on 30th oct.i.e CBNRV[protected] by Bhadrash Paraya he told me that wait for 48hrs but after 48 hrs again I have called thy told me that camplaint solved but still my call rate was same and power was not activated.Again he told me the same and again taken complaint number i.e.CWC[protected] by pradeep and told me to wait for 72hrs and again I have called them they told the same thing and again they taken the complaint and complaint number is[protected] taken by Badri Das Vaisnoand still its 5th nov, 15 my problem my complaint was not solved.I request you to please make a complain on AIrtel that dont make the customer time waste and dont make them full. Please take strict action against this.
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Dear Customer,

This is with reference to your post dated 5 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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still I have no solution for this problem.

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