Airtel — amount being deducted from my account in airtel

Address:

Mumbai City, Maharashtra, 400058

My mail to airtel, nodal officer, appellate,

Today the balance showing is rs121.00.
Attached screenshot
Kindly refund my full money rs150.00 do not keep credit in my airtel account, my airtel account displays data caps of 1gb per day instead of 1.4gb per day.
Hope airtel ensure not only all my no's but all airtel prepaid subscribers are treated at par with the current features of data, voice, message, etc. An aggreived common man of our great bharat.
I want to initiate the process of porting all the no's from airtel to other service provider. Kindly mail the process urgently.