[Resolved]  Airtel — Amount charged in Bill dated 24.04.16 for Data of 20GB which was never requested by me nor accepted by me

Address:

New Delhi, Delhi, 110027

I am using AirTel mobile no. [protected]. I received two SMS o 11.04.16 at 2.53 PM that 1GB data @ Rs. 300 has been deactivated on your airtel mobile with effect from 11.04.2016 and another SMS for 20GB data @ Rs. 3350 has been activated on your airtel mobile with effect from 11.04.2016.
I have not given any request for these two. why these SMS sent to me. I informed at customer care on 11.04.2016 & on 12.04.2016 that above was not requested by me therefore I don't need this please deactivate the same. I also requested that provide me the details who has given the request for the above two services for which SMS sent to me. No details was given to me till date.
On 12.04.2016 it was confirmed by you through SMS that 20GB data @ 3350 was deactivated on your airtel mobile with effect from 12.04.2016.
But reversal / refund for Rs. 3350 was not given till date. I don't under stand that why Airtel is not given me any proof of the activation of 20GB data on my mobile who has given request for the same and other side the same was deactivated on the next date and refund against the same was not given to me till date.