Airtel — Amount debited but no recharge done,no receipt received

21st december 2021

recharged international pack 799 for mobile [protected]

First attempt:
tried through airtel app
amount was debited from my card, but did not reflect in the airtel number, also a blank white receipt page was displayed

Transaction id: SB498800
transaction ref: IIN/I-Debit/BhartiAirt/[protected]/[protected]

Second attempt:
tried through airtel.in website
amount was debited from my card, but did not reflect in the airtel number, also a blank white receipt page was displayed

Transaction id: SB498800
transaction ref: VIN/WWW AIRTEL/[protected]/[protected]