Airtel — Amount deducted from account but no recharge received

Address:

BHARTI AIR TELL INDIA

Description:-this type of problem i was faced three times my money is deducted from account but recharge not received to complaint about this i has called on 400 customer care number but there is no customer care service is available. i cannot complaint about it any were.
for reference attached.
Date 13 march 2021
Transaction id [protected] rupees 48
i want refund and request the company to provide prompt service.