[Resolved] Airtel — Amount deducted from bank account and not credited in airtel wallet.

jtk

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110001
Website:	my airtel app.

Its been 20 days and i have mailed 3 times on wecare.in but my problem didnt get resolved yet. Amount of 256rs which is debited from pnb bank account on 6th may 2017 and the same amount was not credited in my airtel wallet. I want my money to be refunded as early as possible my txn id for that transaction is[protected]. Credit my money or i will complaint further to higher authority.

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Jun 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 26 May 2017 .

Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

However, incoming call details cannot be provided due to unavailability of the same with us.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Jun 05, 2017

Updated by jtk no action still taken on my complaint regarding my balance deduction from bank account query. this is last time i am complainting. if my money didnt get refunded to me wiithin 2 working days. i will file a legal complaint against my airtel app.