Airtel — Amount deducted from bank account but recharge not applied

Address:

Bangalore, Karnataka

Dear Consume,

Today 1-Feb-2015 actually i was did Rs 33 For STD recharge. It is applicable for karnataka region(screen shot added). During the transaction airtel site responds " Due to system maintenance activity at our end some of the services are not available " and the special recharage not applied on my mobile [protected] . Kindly help me to get my refund.

Thanks

Rosan
[protected]