Airtel — amount deducting without the consent of customer

 
2 Reviews
 Ambu Jakshan A on Jan 3, 2018
I am using airtel prepaid number:
[protected]

Right now i am in saudi arabia, whenever i am recharging my prepaid number automatically deducting amount then balance become zero. This was done without my permission and reduced my balance to zero, causing considerable inconvenience. Yesterday i recharged rs.130/- through net banking (02.01.2018), but now the balance is rs.1/-. I thought to keep balance on my number before entering to my home country, but airtel not allowing to keep any balance in my account.

Please refund the money and i request in the strongest terms to not do this again. I request you to tell me how to prevent this from happening. This is unacceptable,

Regards,
Reshmi
[protected] (Available from 23rd jan - 2018)

Complaint Status


[Jan 03, 2018] Airtel customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Please reply clear problems because I'm using your Airtel network. H+ signals show but very every slowly working how can I'm using internet only 0.2kbs speed

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