Airtel — amount deducting without the consent of customer
AmAmbu Jakshan A on Jan 3, 2018
I am using airtel prepaid number:
Right now i am in saudi arabia, whenever i am recharging my prepaid number automatically deducting amount then balance become zero. This was done without my permission and reduced my balance to zero, causing considerable inconvenience. Yesterday i recharged rs.130/- through net banking (02.01.2018), but now the balance is rs.1/-. I thought to keep balance on my number before entering to my home country, but airtel not allowing to keep any balance in my account.
Please refund the money and i request in the strongest terms to not do this again. I request you to tell me how to prevent this from happening. This is unacceptable,
[protected] (Available from 23rd jan - 2018)
[Jan 03, 2018] Airtel customer support has been notified about the posted complaint.
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