[Resolved] Airtel — Amount not credited to my account | |||||
I had requested for a refund of Rs 124 on 4th July against my no network problem for 16 days. 3 days have already passed. Not yet received the refund amount credited to my account. Placed several calls on 198 complaint helpline, each person asking me to wait for another 24 hours and 20 minutes and so on. Being literally harassed. Did not expect such horrible service from Airtel. Was this information helpful? | |||||
Aug 23, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Airtel Customer Care's response Dear Ujjayan, This is with reference to your post, dated 7 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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