[Resolved]  Airtel — Annual Subscription Issue

Address:	Patna, Bihar, 800013
Website:	www.airtel.in

Customer Reference Number [protected],
First Issue

In Feb I have recharged my account for 12 months, On 5 th Sep I got message that My Subscription is closing on 8th sep Because 12 month package was not created.

After discussion with Airtel customer representative, They are saying that I should call them to create annual subscription but in message nothing is written about calling customer care and creating package, In Airtel message it is written that recharge with 3720 for 11+1 annual package, I did the same recharge.However I have called in March as well and to check for my package they told me that you have twelve month package.
After saying above things, They told me to send that message, after which I have recharged my account.So that they will solve this issue.I am attaching that message,
After sending message as asked by their customer representative, they are giving me 350 in my account instead of 1850.I have not accepted their 350...As I should not support something which is not right, I called again and again they are accepting this is not right and just saying sorry but I need my subscription.

Second Issue
I have taken Sports package For rs 30, As Suggested by Airtel customer representative.And recharged for 180 for 6 months As asked by him.But Yesterday I got to know that They are charging 120 instead of 30.They should have called and asked if price was increased

Please check and solve this issue from your side.This is not acceptable that we charged for whole year and we are facing this issue..