[Resolved]  Airtel — Application for bill paid to other number

Address:Jaipur, Rajasthan, 302016

Application for bill paid to other number

My landline number [protected] of airtel has bill of april amount rs.1090 has been paid to other landline number ([protected] of prudent broking servicespvt. Ltd.) by mistake on 22nd may 2017 through e-mitra. I have receipt of e-mitra of paying that bill. I am attaching that bill picture in this mail below. I have also talked to customer care number and they said to email complain regrading this issue. I know its a mistake by me or e-mitra agent. Please give me the solution regarding this issue.

I hope this issue will be sort out frequently and hope this kind of matter never happen again by us.

Thank you
Gunjan moolchandani
Ph. [protected]
Address : 168-a, sindhi colony, banipark, jaipur, rajasthan
Landline number : [protected]
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Jun 28, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Airtel Customer Care's response
Dear Gunjan,

This is with reference to your post, dated 25 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 28, 2017
Airtel Customer Care's response
Dear Gunjan,

This is with reference to your post dated 25 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Somehow my number is shared with another person, this has happened recently and came to my notice when on calling my number the phone connected to someone who said he had recently bought a sim

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