[Resolved] Airtel — As a customer got Cheated by Airtel | |||||
Dear Airtel Team, As a customer i have recharged 345 pack 01/02/2017 Rs. 345 pack Priced at Rs 345, the pack offers 1 GB data to customers with 4G ready mobile phones along with free calls - Local and STD – to any network india but still i am getting deduction while calling. And when i contact to Airtel customer Care he is saying there is limitation of call which is mention under "Term and condition " apply . can you explained me where is mention any condition while Recharge this pack . and when i asked to Talk his senior he has miss behave and cut the phone but no solution given . simply you are making fool to Customer. Was this information helpful? | |||||
Mar 30, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 3 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 12, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 3 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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